Refund Policy
Last updated: June 21, 2026
1. Overview
We want you to be satisfied with your purchase. If you are not completely happy, we offer a straightforward refund policy for digital subscriptions and one-time purchases made through freelanceContractTemplates.
2. Eligibility
Refund requests are accepted within 14 days of the original purchase date. To be eligible for a full refund, you must not have materially downloaded or exported the purchased templates.
3. Subscription Refunds
Monthly subscriptions cancelled within the 14-day window are eligible for a refund of the most recent billing cycle. We do not prorate refunds for partial months.
4. Lifetime Purchases
One-time lifetime purchases are refundable within 14 days if no templates have been downloaded or exported. Once templates are downloaded, the purchase is considered fulfilled and is not eligible for a refund except in exceptional circumstances.
5. How to Request a Refund
To request a refund, contact us at support@freelancecontracttemplates.com with your order ID and the email address used at checkout. We aim to process all refund requests within 5 business days.
6. Processing Time
Approved refunds are issued to the original payment method. Depending on your payment provider, it may take 5–10 business days for the refund to appear on your statement.
7. Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with the updated date.
8. Contact
For any questions about this Refund Policy, please contact us at support@freelancecontracttemplates.com.